Frequently Asked Questions
Once your order has been shipped NB no longer responsible or liable. NEABEAUTY is not responsible for lost, stolen, delayed, or damaged packages. We are not responsible for errors via carrier, or incorrect shipping info. If your shipping information was filled out incorrectly, please email us immediately.
If you have any issues with shipping, you can contact firstname.lastname@example.org and we will do our best to assist you.
All orders are shipped via Canada Post so to resolve any issues please contact them directly from your tracking page.